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PC PLACE has been serving the Redlands area since 2015, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

3 Huge Benefits of Adding Help Desk Support to Your Staff

3 Huge Benefits of Adding Help Desk Support to Your Staff

Do you have employees who struggle with their technology? Chances are that there will always be individuals who are not as proficient with it as you might expect, and without a dedicated IT resource to ask for assistance, they might get frustrated and disengage with their work. You need to provide the right support to your employees, and you’re in luck; we have just the right solution to your problems: a help desk!

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Why Outsourcing Your IT Management Has Huge Value

Why Outsourcing Your IT Management Has Huge Value

Cost/Benefit is a term you hear a lot. It’s always used in conversations about potential investment and means something. Well, at least it should. One of the places that many people can gain benefits from their investments is by outsourcing some of their responsibilities to an outside vendor. This works especially well with IT management. Let’s take a look at why outsourcing your technology support and management is a good investment.

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How to Handle Your Risk Mitigation Strategies

How to Handle Your Risk Mitigation Strategies

It’s an unfortunate fact that all businesses will inherently face some threats during their operations. That’s inescapable. From cyberattacks to natural disasters to good, old-fashioned accidents, you’re liable to face no small risk. This risk makes a process known as risk mitigation so critical for all businesses to undergo with some regularity.

Let’s review a few aspects of creating and maintaining a dependable risk mitigation strategy.

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Are You a Tech Support Roadblock?

Are You a Tech Support Roadblock?

This goes out to all the business owners, managers, department heads, and other leaders in the workplace who have to field user complaints and issues.

Being in this position can be hard, because you often have to say no. No, we can’t change the timeline or increase the budget for this project. No, we can’t do XYZ that way because it would break compliance. No, we can’t get new hardware/software in until we get it approved in the budget. Repeat ad nauseam.

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Why You Need a Custom IT Strategy for Your Business

Why You Need a Custom IT Strategy for Your Business

A company’s IT strategy can define how it handles its entire operational strategy. That’s why it is so important to carefully consider your organizational approach to IT. Not only does it allow you to align your IT, and its support, to your business’ goals, but it also allows you to consider the circumstances that you operate under and find viable solutions to business problems. That’s not all. Let’s list some of the reasons that businesses should consider customizing their IT strategy to their business initiatives.

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Value is at the Center of Any Managed IT Services

Value is at the Center of Any Managed IT Services

Many businesses, irrespective of their size, are increasingly turning towards managed services to streamline their operations, reduce expenses, and elevate their overall customer value proposition. The utilization of managed services has revolutionized the landscape, not just in terms of cost-saving, but also in facilitating businesses to grow and extract greater value from their IT infrastructure. Let's take a look into how managed services achieve this dual objective.

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The Help Desk is a Big Help for Your Workforce

The Help Desk is a Big Help for Your Workforce

With technological advancements, challenges arise, and technical issues inevitably occur. This is where an IT help desk comes into play. Let’s explore how an IT help desk operates and why it is a valuable asset for any business.

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Does Managed IT Really Pay for Itself?

Does Managed IT Really Pay for Itself?

Businesses use all types of sayings to try to draw in customers. One of the core selling points of managed IT services is that “it pays for itself”. This is more than just marketing. The multiple services that make up managed IT services all help a business save time and money, but when added together, it can really help the bottom line of a business more than most services they can use. In this week’s blog we thought we would go through the core elements of a managed IT services agreement to show how it really does pay for itself. 

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The Modern Cloud Offers Huge Advantages, When Implemented and Utilized Correctly

The Modern Cloud Offers Huge Advantages, When Implemented and Utilized Correctly

Cloud computing has been touted as one of the most innovative and important technologies for smaller businesses as they look to compete with larger organizations. How it makes this possible is by offering dynamic computing environments that can help bring these smaller businesses into the information age without saddling them with massive infrastructure costs while doing so. That’s not to say that the cloud is cheap by any means, and this month we will discuss how cloud computing is a great option for nearly any business. 

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Hybrid Work is a Great Option, Provided You Address the Inherent Risks

Hybrid Work is a Great Option, Provided You Address the Inherent Risks

Since the global COVID pandemic forcibly introduced many, many businesses to the benefits of remote operations, there has been an increase in interest in hybrid workplace operations—a combination of the standard, in-office operations with remote work all working in tandem. However, for all its benefits, there are some threats that hybrid work brings with it that need to be acknowledged as well.

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Are You Throwing Away Money on Your IT?

Are You Throwing Away Money on Your IT?

It’s easy to spend more money than necessary on your technology, especially in the business environment where there are so many frills, bells, and whistles that it’s difficult to know what you need. To help you stop wasting money on unnecessary technology, here are some of the most common places where businesses will waste IT capital.

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News & Updates

PC PLACE is proud to announce the launch of our new website at www.thepcplace.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...

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PC PLACE
P.O. Box 7737
Redlands, California 92375

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